SHIPPING, RETURNS & GROWING POLICY

At Good Vibe Garlic Farm, we take great pride in our garlic. Every order is carefully inspected and packed before it leaves our farm.

FRESH AGRICULTURAL PRODUCT

Garlic is a natural, perishable agricultural product. Normal variations in size, shape, color, wrappers and appearance are expected and are not considered defects.

QUALITY CONCERNS

Please retrieve, open and inspect your order promptly after delivery.

If your garlic arrives damaged or you have a concern about its quality, please contact us within 24 hours of confirmed carrier delivery. Please include clear photographs of:

• The affected garlic
• The entire order
• The shipping box and packaging, if shipping damage is suspected

Please do not discard the garlic or packaging until we have had an opportunity to review your concern.

Concerns reported more than 24 hours after confirmed delivery may not be eligible for a refund, replacement or store credit.

If we determine that garlic arrived damaged or unusable, we may provide a replacement, refund or store credit for the affected portion of the order at our discretion.

Because garlic is a perishable agricultural product, we cannot accept physical returns unless specifically authorized by Good Vibe Garlic Farm.

SHIPPING AND DELIVERY

We carefully package each order to help it arrive in good condition. Once a package is accepted by the shipping carrier, delays, handling and extreme temperatures are outside our control.

Customers are responsible for providing a complete and accurate shipping address and retrieving packages promptly after delivery.

Good Vibe Garlic Farm is not responsible for deterioration caused by delayed retrieval, an incorrect address, excessive heat, moisture or prolonged storage after delivery.

GARLIC PURCHASED FOR PLANTING

We take great care in growing, curing, selecting and packing our garlic. However, once garlic leaves our farm, we cannot control planting conditions, soil, watering, weather, pests, disease or other environmental factors.

For these reasons, we cannot guarantee the germination, growth, yield or overall performance of garlic planted by the customer.

STORAGE AFTER DELIVERY

After delivery, garlic should be stored in a cool, dry and well-ventilated location. Do not store fresh garlic in sealed plastic bags or areas exposed to excessive heat or moisture.

Damage or deterioration resulting from improper storage, excessive heat, moisture or prolonged storage after delivery is not eligible for a refund or replacement.

OUR PROMISE

We want you to feel good about purchasing from Good Vibe Garlic Farm. If there is a genuine problem with your order, please contact us promptly. We will review each concern individually and do our best to make it right.